Cancellation Return Complaint Policy

We have our own Cancellation/Return/Complaint policy, so the customer has no doubt how to proceed in case of withdrawing from the contract or filing a complaint about a purchased product.

Procedure:
To make a cancellation/Return complaint, please follow the steps below:

  • Cancellation/Return/Complaint form

Please download Cancellation/Return/Complaint Form from here.

Fill out the form, Sign it and Scan it and send it to complaint@xtancorp.com

Your Complaint will be taken on desk immediately and you will get reply within 24 to 72 hours.

  • Product return

When returning a product, please send back a complete product, together with a copy of the invoice.

  • Shipping: 
    You can also contact our Customer Service (WhatsApp +91 9271360782 and mention your Order Number),we will pick up the faulty goods.

Return of the goods In accordance with applicable law;

From date of receipt of goods, you have One day to intimate us on WhatsApp or email for return of damage goods.

From date of receipt of goods, you have Three days to return goods, if the goods are different then ordered specification